Develop: Designing L&D for Scale: Centralized Standards, Local Ownership, & AI-Enabled Delivery

This interactive Q&A examines the tension at the heart of enterprise L&D design: how to achieve scale and consistency without losing the local relevance that makes learning land. Drawing on both the centralization journey and the global-local operating model approaches explored in the Discover sessions, participants will examine how AI, governance, and platform decisions interact to determine whether L&D becomes a genuine enterprise growth engine or a well-intended but underutilized function.

  • Where does the balance between central standardization and local autonomy typically break down, and how do you reset it?
  • How do you build AI-enabled learning capabilities in a large organization without creating new silos?
  • What governance structures enable both enterprise consistency and affiliate responsiveness?
  • How do you calculate and communicate the ROI of L&D investment in language that CFOs and business leaders find credible?